Frequently asked questions
What does it mean to “re-key” my locks?
Re-keying is typically done to make a new key fit your current locks and to make the current key no longer work. Other options include master re-keying, which allows multiple keys to fit the same lock.
When should I re-key?
It is important to re-key your locks anytime you move into a new home or business. This ensures that you are the only person with access to the new building or residence. It is also a good idea to re-key when firing an employee or removing a roommate. Even if an individual returns a key, other copies could exist.
Can I change my mailbox lock?
Yes. The worst part about missing mail is that you don't even know it's missing. Your mailbox lock should be changed at the same time that your home or business is re-keyed.
Are you a shop or a mobile service?
We are strictly a mobile service.
Can I make all of my locks fit the same key?
If all of your locks fit the same key now, then we can make them fit again after re-keying. Generally speaking, locks by different manufactures are incapable of fitting on the same key. Exceptions do exist and should be discussed on a case- by-case basis.
Do you provide 24 hour service?
No, our business hours are 8 am - 5 pm Mon - Fri, as well as Saturday mornings.