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Find answers

to some of the most frequently asked questions

FAQ

Q: What does it mean to “re-key” my locks?

A: Re-keying is typically done to make a new key fit your current locks and to make the current key no longer work. Other options include master re-keying, which allows multiple keys to fit the same lock.

Q: When should I re-key?

A: It is important to re-key your locks anytime you move into a new home or business. This ensures that you are the only person with access to the new building or residence. It is also a good idea to re-key when firing an employee or removing a roomate. Even if an individual returns a key, other copies could exist.

Q:Can I change my mailbox lock?

A: yes, your mailbox lock should be changed at the same time that your home or business is re-keyed.

Q:Are you a shop or a mobile service?

A: We are strictly a mobile service.

Q: Can I make all of my locks fit the same key?

A: If all of your locks fit the same key now, then we can make them fit again after re-keying. Generally speaking, locks by different manufactures are incapable of fitting on the same key. Exceptions do exist and should be discussed on a case- by-case basis.

Q:Do you provide 24 hour service?

A: No, our business hours are 8 am - 5 pm Mon - Fri, as well as Saturday Mornings.

Q:What is your service area?

A:We service all of South Orange County, from Newport Beach to San Clemente